Raypak saw a problem and was quick to find a solution for our customers. Raymote™ is the creation of a control system which can interact with heaters anywhere in the world, all through the touch of a few buttons via our app or online dashboard. With the power to see, control and diagnose units anywhere, we have more control and data than ever before, whether on or off-site.

Who can access Raymote? 

Raymote comes standard on all products with VERSA IC touchscreen, including XVers Powered by KOR, XVers, XVers L, XFIIRE, XTherm, XTherm Professional Indirect, and MVB. Raymote retrofit kits are also available for installed products with the VERSA IC touchscreen.

What are the features of Raymote?

SIMPLIFIED TROUBLESHOOTING

Raymote streamlines and simplifies troubleshooting to save you time and money. With instant visibility to system vitals and access to data logs, quickly and easily diagnose problems before traveling to the job site.

  • Remotely adjust settings with help from the experts at Raypak
  • View the entire fault log history and gain valuable insights to diagnose the source of a problem
  • Arrive prepared with parts to service the unit quickly in one visit instead of two

STARTUP AND 90 DAY OPERATION

Ensure systems are properly configured as operating conditions change from initial startup throughout the first 90 days of use. As additional equipment is activated, BMS parameters are changed, system sensors are placed, and the building heat load goes into full effect:

  • Watch cascade sequences to ensure the building load is satisfied and run times are distributed evenly
  • Ensure final BMS controls correspond to original system settings
  • Safeguard unit operation against adverse conditions to eliminate warranty callbacks

PEACE OF MIND

Know that your Raypak product is performing optimally by staying connected through the Raymote mobile app and web dashboard.

  • Remotely monitor real-time vital information from anywhere, anytime
  • Receive preventative maintenance reminders and instant service alerts
  • Download reports to easily identify and anticipate maintenance needs
  • Address potential problems before they become critical

HOLISTIC CONTROL AND DIAGNOSTICS

Remotely optimize systems with access to comprehensive data logs and control settings.

  • Easily plot historical data to analyze performance
  • Remotely adjust setpoints to fine-tune systems for maximum comfort and efficiency
  • Diagnose problems with help from the experts at Raypak

STAY CONNECTED

Stay fully connected to all your Raypak systems through a single easy-to-use platform.

  • View and manage systems at multiple sites
  • Allow multiple users access for complete visibility and control

Learn more about Raymote and the Raypak team who is here to help: